Privacy Policy
Welcome to PlantMelo, provided by Hong Kong Shengfei Information Technology Limited. We are dedicated to protecting your personal data. This Privacy Policy explains the information we collect, how we use and share it, and how we safeguard your privacy when you access or use our websites and applications (collectively, “Our Services”).
1. How We Store Your Personal Data
(a) We collect, store, and process your personal data in accordance with this Privacy Policy and applicable laws, wherever data is processed.
(b) When using Our Services, your data may be stored locally on your devices. Data protection laws may vary across regions, and we will comply with applicable laws in each jurisdiction where your data is processed.
2. How We Share Your Personal Data
We do not share your data with third parties unless one of the following conditions applies:
(a) With your consent: We share data with third parties you have authorized, as permitted by law.
(b) As required by law: We may share data to comply with legal requirements, such as resolving disputes or responding to law enforcement.
(c) With affiliates: Data may be shared within our affiliates, but only for legitimate purposes and limited to the data required.
(d) With third-party services: We share your data with third-party service providers, such as SDK providers (e.g., Firebase for analytics), to improve Our Services. We may share non-identifying data (e.g., advertising identifiers) with ad providers to deliver tailored ads. You can manage ad preferences and opt out of certain ad tracking through your device settings.
3.Fees
We offer both free and paid Services. If you choose to subscribe to a paid Service, you agree to pay the fees ("Fees") as quoted to you when you purchase that Service. We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase. You are responsible for all charges related to using the purchased Service (for example, data charges and currency exchange settlements). You will pay the Fees in the currency We quoted at the time of purchase. We reserve the right to change the eligible currencies at any time, except where not permitted by applicable law. We reserve the right to change its prices at any time. However, if we have offered a specific duration and Fee for your use of the Service, we agree that the Fee will remain in force for that duration.
4. Your Rights and Choices
You have control over your data, including the following rights:
(a) Access, Correction, and Portability: You can access and edit most of your account data within PlantMelo. You can also request a copy of certain data in a structured, machine-readable format.
(b) Withdraw your consent: You can revoke your consent to use your data at any time, though certain services may lose functionality.
(c) Deletion: You can request that we delete your data if it is no longer necessary, or if we processed it unlawfully.
(d) Restrict processing: You can request to limit the processing of your data under specific circumstances, such as during legal disputes or pending verification of data accuracy.
5. How We Process Children's Data
Our services are not intended for children under 16, and we do not knowingly collect their personal information. If you believe we have data from a child without parental consent, please contact us at plantmelo_opinion@hotmail.com for investigation and removal.
6. Cross-border Data Transfers
To provide Our Services, we operate globally and may transfer your data to other countries. We will adhere to relevant data protection laws, such as Standard Contractual Clauses for transferring data from the European Economic Area (EEA).
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are significant, we will notify you, and in certain cases, obtain your consent. The updated policy will be posted with the new “last updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, contact our Data Protection Officer at plantmelo_opinion@hotmail.com.
9. Additional Notice for California Residents (CCPA Compliance)
Under the California Consumer Privacy Act (CCPA), California residents have enhanced privacy rights:
• Right to request information: You can request details on what personal information we have collected, the sources of this information, and with whom it has been shared.
• Right to deletion: You can request the deletion of your personal information, subject to exceptions for legal, security, and contractual reasons.
• Right to opt out of sales: You can request not to sell your personal information.
• Non-discrimination: You will not be discriminated against for exercising your rights.
You can submit a personal information request via email at plantmelo_opinion@hotmail.com. We will verify your identity before fulfilling your request.
10. Additional Notice for EU/EEA Residents (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), EU/EEA residents have the following rights:
• Right to object: You can object to certain types of processing, including for direct marketing.
• Right to be informed: You have the right to transparent information about how your data is used.
• Right to access and rectification: You can request access to your data and have inaccuracies corrected.
• Right to erasure: You can request deletion of your personal data under specific circumstances.
• Right to restrict processing: You can request restrictions on how we process your data.
• Right to portability: You can request that your data be transferred to another provider securely.
• Right to withdraw consent: You can withdraw your consent for data processing at any time.
11. Additional Notice for Brazilian Residents (LGPD Compliance)
Under Brazil's Lei Geral de Proteção de Dados (LGPD), Brazilian residents have privacy rights similar to those outlined in the GDPR.
We can process your data based on consent, legal obligations, or our legitimate interests.
If you wish to exercise any of your rights, contact us at plantmelo_opinion@hotmail.com.
Transfer of Personal Data
We may transfer your personal information outside Brazil, subject to legal restrictions and protections. Transfers may occur for legal obligations, public policy, or contractual performance, and with necessary safeguards.